Aftercare

aftercare-2Following the handover of your property, our dedicated Aftersales team will be on hand to help with any issues that may arise, to give you total peace of mind and guarantee that you’re being looked after even after your purchase.

Our dedicated client portal “Report an Issue”, is accessed via the “Information Hub” secure login which allows any concerns to be reported immediately via our unique issue reporting system.  You can log in using a PC, tablet or mobile.  To ensure you have the latest update you can sign into the system to track any issue you may have logged.

Every property built by SevenCapital comes with a 10 year building warranty, which is provided by Checkmate. This offers customers peace of mind when purchasing a SevenCapital property.

For further details regarding the Checkmate, Castle 10 Policy, please see the link to the Home Owners guide below:

http://www.checkmate.uk.com/documents.asp?RootPath=documents&SectionPath=HomeownersGuide

By investing with SevenCapital, you will also benefit from:

A Two Year full Defects Warranty

In-house Maintenance Engineers offering fast, personalised resolution of issues raised

For any further details regarding Aftercare, please contact the Aftercare Team at SevenCapital on 0121 272 9998 or email aftersales@sevencapital.com